Telaid Supports Iconic Food and Beverage Retailer With Line-Busting Solutions for Drive-thru
One leading quick service restaurant (QSR) was under pressure to provide expedited drive-thru service as demand surged for contactless order retrieval during the pandemic. They turned to trusted partner, Telaid, for a solution to improve efficiency and throughput.
Find out how this QSR:
- Extended Wi-Fi to accommodate order tablets outside the store to alleviate bottlenecks at the pick-up window.
- Re-evaluated the drive-thru process to automate and streamline customer interactions.
- Plans to deploy solutions in 4,000+ stores over the coming months.