Telaid’s seamless break-fix handling is a beautiful thing for multi-site specialty retailer.
To drive sales and return visits, retailers must remain laser-focused on store operations and customer service. One large beauty retailer was finding it challenging to ensure the continuity of in-store operations when disrupted by defective or malfunctioning equipment. The retailer needed a partner that could handle asset lifecycle management by processing, repairing or disposing of and returning functioning equipment quickly and cost effectively.
Find out how this retail company:
- Ensures plug and play installation onsite with staging and configuration in Telaid’s Technology Solution Center (TSC) that supports asset lifecycle management.
- Reduced costs associated with diverting valuable IT time and resources to equipment repair and replacement rather than supporting mission critical operations.
- Reduced costs, improved efficiency and minimized downtime with comprehensive management and repair of defective, malfunctioning devices.